Seamless SharePoint Migration For a Leading Water Utility
The Water Utility is a government-owned corporation responsible for providing water and wastewater services to over 600,000 people in New South Wales. With a commitment to innovation and service excellence the corporation continually invests in digital transformation to support its growing customer base and operational needs. Recent milestones include the implementation of advanced digital platforms and a focus on data-driven decision-making. As part of this process The Water Utility recognised the need to modernise their digital collaboration platform. By partnering with Informotion The Water Utility successfully migrated from SharePoint 2013 to SharePoint Online unlocking enhanced security, improved operational efficiency, and a future-ready digital workplace. Key successes included a risk- mitigated migration process and the rapid enablement of new cloud-based features for staff.
30.03.26
The Challenge of Legacy Systems
Facing the end of support for SharePoint 2013 and a recently discovered security vulnerability, The Water Utility needed to migrate its critical information assets to a secure, modern platform. The challenge was to ensure business continuity, maintain data integrity, and minimise disruption during the transition. The migration also presented an opportunity to streamline content, improve usability, and leverage the latest Microsoft 365 features.
Why Informotion Was Chosen
The Water Utility selected Informotion for its proven expertise in complex SharePoint migrations and its collaborative approach to project delivery. Informotion’s track record in the utilities sector, combined with its ability to provide tailored migration strategies and hands-on support, made it the partner of choice for this critical initiative.
Informotion’s Role
Informotion led the migration project from initial assessment through to post-migration validation.
Key activities included:
Pre-migration analysis: Comprehensive assessment of the existing SharePoint 2013 environment, identification of potential migration risks, and detailed planning using Sharegate custom reports.
Migration execution: Batch migration of lists and libraries, configuration of the SharePoint Online environment, and implementation of automation and
forms using Microsoft Power Automate.
Post-migration validation: Rigorous verification of migrated content, troubleshooting, and user feedback collection to ensure a seamless transition.
Collaboration: Close engagement with the Water Utility’s project stakeholders, enabling knowledge transfer and empowering the internal team to manage future migrations.
Successful Outcomes
The migration was completed ahead of the critical deadline, with all content securely transferred to SharePoint Online. Key outcomes included the following:
Enhanced security and compliance
Immediate mitigation of security vulnerabilities and alignment with Microsoft’s latest security standards.
Improved user experience
Immediate mitigation of security vulnerabilities and alignment with Microsoft’s latest security standards.
Operational continuity
Minimal disruption to business operations, with users able to access and collaborate on content throughout the migration.
Empowered teams
The Water Utility’s staff were equipped with the skills and tools to manage and optimise their new digital environment.
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