Informotion is the trusted guide for organisations navigating information governance and AI adoption.
We are a team of experts, collaborators, and innovators, driven to deliver clarity, purpose, and outcomes that matter for our clients.
Who is Informotion?
For over 25 years, Informotion’s team has specialised in compliance and records management, guiding regulated organisations globally through complexity with clarity, confidence, and proven expertise.
Today, as data moves to Cloud, AI, and automation, Informotion bridges heritage governance with future-ready innovation. Combining decades of compliance mastery with innovative AI, Cloud, and automation tools, we help organisations transform complex data into actionable insights, wherever they operate. Our solutions enable real-time discovery, automated classification, ROT clean-up, compliant retention, and secure management of sensitive information, without compromising compliance.
Through holistic solutions, we guide clients on their data journey with clarity, confidence, and partnership — turning information from a source of risk into purposeful intelligence and lasting advantage.
Our Journey.
Informotion founded
Informotion was founded in Sydney Australia.
Federal Government Expansion
Informotion’s Federal Government team is established in Canberra.
HPE Innovation Award
Informotion is awarded the HPE Innovation Award.
Micro Focus Platinum Partner
Informotion is awarded Platinum Partner status from Micro Focus.
Growth and Market Expansion
Informotion acquires the Optus IM team in Australia and opens the UK Office. Later that year Informotion is selected for G-Cloud Panel (UK)
Nucleus Research ROI Awards
Informotion & The University of Sydney are awarded the Global Nucleus Research ROI Award.
Microsoft Partner
Informotion becomes a recognised Microsoft partner.
Strategic Partnership Expansion
Informotion expands its strategic partnerships with OpenText as an Analytics & Portfolio partner, EncompaaS as the Global Principal Partner and with Industry Studio as a contributing partner.
Cloud & AI Leadership
Informotion establishes a new Microsoft Cloud & AI Practice including two Microsoft Most Valuable Professionals (MVP’s). Informotion achieves Microsoft Solutions Partner Designations across: Data & AI, Digital & App Innovation, Infrastructure, Modern Work and Security.
Our Values
At Informotion, our values form the foundation of everything we do – they are woven into our actions, decisions, and interactions each day. Far more than just words, they define who we are as an organisation and shape our unique culture. When we surveyed our staff, we saw remarkable consensus: our team consistently identified the same core values that drive us forward. This deep alignment reflects how our values are truly embedded in our people, guiding our approach and fueling our commitment to clarity, purpose, and meaningful outcomes for our clients.
Integrity
We act with honesty, ethics and care in every engagement.
Navigators
We steer clients through complexity, turning data and governance into clarity, confidence and results.
Future-Ready
We embrace the future, enabling clients to leverage AI and Cloud with confidence.
Outcomes
We deliver practical, measurable results through close collaboration, tailoring solutions to create lasting impact.
We are a team of experts, collaborators, and innovators, driven to deliver clarity, purpose, and outcomes that matter for our clients.
Our People
Collectively our experience goes well beyond 250 years, with many team members having worked in the Records and Information Management space since 2000. In 2025 Informotion expanded beyond its traditional skill set with the establishment of a highly credentialed Microsoft Cloud & AI practice including Microsoft recognised Most Valuable Professional’s (MVP’s).
Today we have experts that span records management through to data and information governance to AI. Our deep regulatory expertise means we deliver AI solutions that operate confidently within compliance and legal frameworks.
Our Capabilities
Records & Information Management
- Records Management & Archiving
- Information Management Strategy
- Policy Development
- Database Administration
- Information Architecture
Microsoft & Technology Platforms
- EncompaaS
- M365
- Microsoft Copilot Studio & AI Foundry
- Microsoft Power Platform
- Microsoft Fabric & Power Bi
- Microsoft Dynamics 365
- Opentext Content Manager
Data Governance, AI & Transformation
- Data Discovery & Analysis
- Personal & Sensitive Data
- Data Transformation & Migration
- Machinery of Government Transformation
- Data Preparation for AI & Copilot
Our Customers
Informotion is trusted by government and regulated organisations globally to address their data and information governance challenges. Our client base includes Local, State and Federal Government departments, Utilities, Education, Financial Services & Insurance and Pharmaceutical & Life Sciences across Australia, the UK & Ireland and the United States.
- Federal & Central Government
- State & County Government
- Local Government
- Pharmaceutical & Life Sciences
- Financial Services & Insurance
- Utilities
- Education
Our Partners
At Informotion, we believe that strong partnerships are the cornerstone of delivering innovative and reliable solutions to our clients. Our network of partners features collaborations with leading global technology organisations and niche consulting firms, ensuring we remain at the forefront of industry advancements and able to deliver custom solutions to nuanced requirements. By working alongside these recognised technology leaders, we are able to offer our customers the very best in data governance, digital transformation, and modern workplace solutions.
Informotion is a Microsoft Solutions Partner with certified designations across five solution areas. To achieve this, we have proven capability across performance, skilling and customer success.
Data & AI
- We help customers manage and govern their data across multiple systems to enable the development of data driven analytics and AI solutions.
Digital & App Innovation
- We help customers modernize existing applications and build cloud-native apps
Infrastructure
- We help customers accelerate and migrate their key infrastructure workloads to Azure
Modern Work
- We help customers increase their productivity and transition to hybrid work and collaboration with M365
Security
- We help customers safeguard their entire organization with integrated security, compliance and identity solutions
Informotion is the Global Principal Partner for EncompaaS with unrivalled expertise in implementing this AI-driven data platform. Informotion’s specialist consultants have supported customers and partner organisations globally in delivering EncompaaS data solutions for Pharmaceuticals, Financial Services, Manufacturing, Utilities and Government.
Informotion is a reseller of the EncompaaS platform and provides solution design, implementation and support services.
Informotion is an OpenText Analytics and Portfolio Partner, specializing in the Content Manager electronic document and records management system. Many of our team were pioneers in records management software having worked with Content Manager since 2000 – some as members of the original software developer and others as customers using it.
Our skills cover software development, database administration, system implementation and integration, data migration, machinery of government transformation, business analysis, records management and archiving, change management and training.
Informotion provides extensive support services and customised managed support service agreements for our clients. These agreements can include;
- Vendor management for Content Manager annual maintenance renewals
- Support service desk
- After-hours support
- Proactive functional and technical maintenance
- System health checks
Informotion is a reseller of Content Manager software.
Informotion is a reseller and implementer of InReach Software’s solutions for Content Manager.
The InTouch Suite is an integrated suite of modern, user-friendly products and solutions developed for Desktop, Web and Mobile users. It enables Executives and End-Users to interact with corporate data held in Content Manager in a consistent and intuitive manner, regardless of their physical location. The user-inspired interface helps drive user adoption and process automation across the enterprise.
Proof of Our Performance
Nucleus Research ROI Awards recognizes the University of Sydney & Informotion.
Informotion’s Fusion integration engine, Workflow Portal and custom webforms leverage existing investment in OpenText Content Manager to deliver 220% ROI.
Nucleus Research completed return on investment (ROI) and total cost of ownership (TCO) analysis of The University of Sydney’s records-based case management system developed and implemented by Informotion. This helped the University of Sydney connect multiple business systems to Content Manager and automate more than thirty processes to manage high-risk cases and associated documents.
Cost savings in the order of $500,000.00 AUD were achieved by using Content Manager and Informotion’s products and services to replace the university’s existing case management system. In addition to these cost savings, the solution has automated 80% of all case management processes undertaken by administrative and academic staff, delivering a 390% increase in cases processed.
Return of Investment
Processes automated
Savings of up to
Increase in cases processed
Need Support?
Informotion’s local experts keep your information platforms running smoothly—whether you rely on Content Manager, EncompaaS, or adjacent Microsoft workloads. We provide responsive, SLA‑aligned assistance via our support desk, backed by proactive maintenance routines that reduce downtime, plus managed escalation to product vendors when required. Packages can be tailored to fill skills and capacity gaps, help your team stay compliant, and extend to after‑hours coverage when you need it.