Support Services

Making sure you shine.

Our support services begin by finding and filling any resourcing, knowledge and skills gaps that may be holding you back. They may exist within your own organisation – or your chosen IT service provider. Whatever may be getting in the way, we identify that first and strip it away.

Our entry-level support package gives you access to INFORMOTION’s support portal, facilitating collaboration and knowledge sharing between you, our support staff and consultants and other Content Manager users.

INFORMOTION can provide structured technical and functional maintenance routines that are delivered on a basis and at a frequency designed to suit your specific needs. These keep your system healthy and take many of the mundane maintenance tasks away from your staff, freeing them up to engage in activities that deliver greater value to the business.

Customer Support Portal

If you have a Support Service Agreement with INFORMOTION you can access the customer support portal here. You will need your login details.

Customer Login here

 

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ENCOMPAAS

The most advanced information management platform that puts quality data at its core to power accurate decision-making, without risk.

PRODUCT DETAIL

Fusion: the integration engine

Simplifies the integration of multiple business systems with Content Manager using a single integration layer

PRODUCT DETAIL

Content Linx

Simplify secure access to information

Content Linx

Customer Support

Login to our helpdesk support with all smart automations to get things done faster.

Support Services

Explore more -INFORMOTION works with customers across all industry sectors

Health check

Keeping your content management system in shape.

SERVICE DETAIL

MACHINERY OF GOVERNMENT

Get your Machinery of Government moving.

SERVICE DETAIL

SHAREPOINT READINESS

The perfect marriage... but are you ready?

SERVICE DETAIL

Support SERVICE

Find and fill any resourcing, knowledge and skills gaps that may be holding you back.

SERVICE DETAIL

Contact Us

We focus on outcomes – not income.

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